ESTABLISHMENT OF PENSIONERS CELL BY FSC&RD
Subsequent upon the instructions of Federal Ombudsman of Pakistan, FSC&RD has established Pensioners Cell to facilitate Pension cases.
Complainants in this regard can register their complaints via contact with
1. Incharge Pensioner Cell: Muhammad Saleem Butt - 051-9261103, 0345-5299336.
For the facilitation of the Pensioners, the Federal Finance Minister has ordered to convert all the gazetted employees (BPS-17 to 22) to Direct Credit Scheme (DCS) of pension payments before 30th June, 2016. It is now mandatory for retired officials of BPS-17 to 22 to convert to DCS system bleftefore 30th June, 2016 in order to get regular pension. The procedure to convert to D.C.S system of Pension Payment is very simple. This involves:
Collection of Disbursement Portion from National Bank of Pakistan. To retrieve Disbursement Portion, please obtain Authority Letter from your nearest A.G.P.R office. We have offices in Karachi, Lahore, Peshawar, Quetta and Gilgit besides main office at Islamabad.
Get D.C.S form verified from the bank to which you want us to credit your monthly pension. Download DCS form and specimen of indemnity bond
Once you have obtained Disburserment Portion and verified D.C.S form, submit these two documents along with Pension Payment Order (Pension Book) to the A.G.P.R office which issued your P.P.O
Once A.G.P.R office has received your case, you monthly pension would be directly credited to your Bank Accounts
For queries, you may contact:
Direct Credit System of Pension Payments (DCS)
From July 2015, all new pension payment will be processed through the system. Pensioners are requested to furnish Direct Credit System forms, duly attested by their banks, to AGPR. Besides, an Indemnity Bond (on the prescribed form) drawn on a Rs.20 stamp paper, attested by notary public is required to be provided to the pensioner’s bank. Procedure for Direct Credit System of pension payments, prescribed by the Finance Division. Detailed as follows:
Valued Pensioner: You can now receive your monthly pension directly in your account in any scheduled bank - no need to send us any bills. This new facility is not only convenient for our valued clients like you but it also enhances the efficiency of our payment accounting process.
Please furnish the following documents:
Option form - DCS. You need to open a pension specific single account in any scheduled bank of your choice and get this form attested by the bank for verification of your bank account particulars. This is to be sent to us.
Indemnity bond - on Rs.20 stamp paper, to be attested by notary public and provided to your bank.
You will have to return your original pension book to the bank from where you are presently drawing your pension. AGPR Office will need both halves of the pension payment order from your previous bank for revision in favor of direct
This is a one-time requirement. After completion of these formalities, your pension will be automatically credited to your bank account. For continuity of your pension you will have to submit a life certificate to you bank on the first of every March and September. This is just an internal control measure aimed at ensuring valid pension payments to our valued pensioners.
If you wish to visit our Office personally, our Pension Facilitation Center is ready to provide you personalized assistance